At PrimeCare Supply, we are committed to providing transparent, efficient service to every customer. Please review our return and cancellation guidelines below:

 

No Returns After Shipment

Once a product has been shipped from the manufacturer, it is no longer eligible for return. We recommend carefully reviewing your order details prior to confirmation and shipment to ensure accuracy.

 

Cancellations or Changes Before Shipment

Order cancellations or return requests must be submitted before the product has shipped. If received in time, we will process your request promptly and issue confirmation of the cancellation.

 

We appreciate your cooperation with this policy, which enables us to maintain compliance, ensure product integrity, and continue delivering reliable service to our customers.

 

If you have any questions about your order or need support, please contact our customer service team directly at info@primecare.supply.